You’re in London or Dublin and your apartment in Marbella has just been cleaned. How do you know the job was done properly? How do you know the oven wasn’t left dirty, the bathrooms are genuinely clean, or that the last guests didn’t leave any damage? The answer, if you’re relying on trust alone, is that you don’t.
What a photo report is
A photo report is a set of photos taken by your cleaner after each clean, showing the property in its cleaned state. Typically: each bedroom (bed made, surfaces clear), bathrooms, the kitchen, living areas, and the terrace. Sent via WhatsApp or email immediately after the clean is finished.
What it gives you
- Confirmation that the clean happened and was completed properly.
- Early damage detection — if something is broken or missing, you know before the next guests arrive, not after.
- A record for insurance or deposit disputes — timestamped photos showing property condition at a specific point in time.
- Peace of mind — you can see your property is ready without making a phone call or sending a chasing message.
How to request it
When posting a job on SAM, specify that you require a photo report after each clean. Most professional cleaners who work with remote property owners already do this — it’s worth confirming it’s part of the arrangement before the first visit.
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